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Solutions · Organization, Culture & HR Operations
Organization, culture and HR operations
Organizational design, culture and harmonized processes in a new operating model that people adopt, with human resources operating as a service to the business.


Sound familiar?
When structure holds strategy back
The structure grew piece by piece and nobody knows who decides what anymore.
The culture we describe is not the one people live, and we need to change it.
Human resources is drowning in paperwork and has no time left to serve the business where it adds the most value.
We are about to change our HR system and our processes aren't clear.
What do we solve?
People, structure and processes in the same model
Organizational design
Structure, roles and accountabilities aligned with strategy and processes, with a change plan adapted to your situation.
Some clients: Improsa CSC · Desyfin · Stein · Colono

Culture with a global model: CVF/OCAI
With a model proven in more than 10,000 companies, we measure your current culture and the one you need. With the Competing Values Framework we design the path of change between the two.
Some clients: Nutricare · Sylvania · Improsa Banca de Inversión · AVON

Transforming HR processes
From recruitment to payroll, clear processes and automation without buying a new system.
Some clients: IICA · Align

HR shared services center
HR services shared across the group's companies or countries, with a service catalog and service levels.
Some clients: GSK · CEJIL


How is it left running?
An operating model people make their own
The new model is designed with the leaders who will live it. We support the transition, measure adoption and adjust until the new way of working is the normal one.
Technology, after the process
Tools we implement in this line
Process and good practice come first; the tool comes after.
Main enabler
Cflow · Kissflow · Netoloji
A single channel for employee requests to HR, from salary certificates to benefit changes, with statistics on frequency, cycle times and SLAs. It also adds the workflows your HRIS doesn't include.
Supporting enabler
mindzie
Process and task mining to understand how HR processes flow and to size the operation before choosing your next HRIS.
Supporting enabler
Clairvoyance
AI assistants supervised by your functional experts that help improve the work of the HR service center, with your HR team at the center.
Technologies via e-CGS, our sister company and technology partner.
Related ideas
Keep reading
Has your structure stopped keeping up with your strategy?
Let's talk for 30 minutes about your organization and we'll tell you frankly where to start.


