Home › Technologies › CostCtrl

Technology · Cost and profitability

CostCtrl logo

Profitability you can prove, not guess

CostCtrl calculates the real cost of each activity, product, client and channel with activity-based costing (ABC and TDABC). Its engine is deterministic: every figure traces back to the rule and the data that produced it.

The CostCtrl flow from start to finish: inputs, engine, attribution and AI layer
The CostCtrl flow from start to finish: inputs, engine, attribution and AI layer

Where you make money and where you lose it

Not all your clients make you money

In almost every company, a minority of clients and products generates most of the profit, and another part destroys it without anyone noticing: the cost of serving them stays hidden in overhead.

The Pareto principle

Pareto principle: 20% of clients generate 80% of profit

The typical pattern: 20% of clients or products generate 80% of profit, 70% barely cover their costs and 10% lose money.

The whale curve

Whale curve: cumulative profit rises to 127% and falls back to 100%

Rank your clients from most to least profitable and add up the profit: the curve rises above 100%, to 127% in CostCtrl's example, and then falls. That drop is what the clients who consume more than they bring in really cost.

Typical patterns published by CostCtrl. The charts are illustrative.

Attribution

Every dollar of cost, down to the client who consumed it

This view doesn't have to be a static month-end snapshot: it can be live, updated with your data, and AI can analyze it on the spot so you can decide quickly.

CostCtrl attribution view: revenue is split across cost activities and each activity is attributed to the clients who consumed it, down to operating profit

Illustrative example from CostCtrl, with fictitious data.

What CostCtrl does

A living cost model, not an annual spreadsheet

Deterministic engine with ABC and TDABC

Every figure traces back to the rule and the data that produced it. Nothing is a black box.

Scenarios before you decide

Copy a scenario, change prices, mix or operations and compare the results before acting.

AI that explains, not invents

The AI layer explains the results in plain language. Your own AI can create scenarios through a secure connection, but every figure comes from the engine.

Start with what you already have

There's no need to connect the ERP: most projects start with monthly exports. The automatic connection comes later, if it makes sense.

Reports included: whale curves, tree maps, profitability by client and by product line, and cost by activity, exportable to PDF, Excel and image.

Case published by CostCtrl

Snell: USD 670K recovered by no longer subsidizing clients

Distributor of industrial packaging, safety products and consumables in New Zealand, with 115 employees and thousands of business clients.

830 de 1.951

clients reduced profit once their real costs were attributed: −USD 1.34 million in total.

USD 670K

recovered: the negative contribution was cut in half.

−64%

loss-making clients: from 830 to 295, most of them now close to break-even.

How they did it: they repriced the client-product combinations that were losing money, focused on the products with buying power and the industries with sustainable margins, consolidated small orders and became their clients' consolidated supplier.

“CostCtrl gave us a view of our business we had never had.”

Scott Norton, Business Information Manager, Snell

Source: CostCtrl website (costctrl.com). The figures are CostCtrl's, not EXYGE's.

From our experience

Activity-based cost models since 1995

At EXYGE we have experience with activity-based models since 1995. Our team has built activity-based costing (ABC) and activity-based management (ABM) models in banking, hospitals and shared services centers, where the cost of each service underpins the service level agreements. CostCtrl lets us bring that method to a platform your team keeps alive.

Works alongside

mindzie, to measure the real time of each activity from your systems' records.

Xtract, to automate what the model shows costs too much.

Clairvoyance, for a financial planning analyst supported by AI agents working on the model.

See mindzie → See Xtract → See Clairvoyance →

What do we use it for at EXYGE?

The questions it answers

Which products, clients or channels are profitable, and which are we subsidizing without knowing it?

What does each back-office activity and process really cost?

What happens to the margin if we change prices, mix or the way we operate?

How do we keep the cost model up to date without rebuilding it every year in Excel?

How do we implement it?

From the model to the decision

Typical duration for mid-sized projects: first results in 3 to 6 weeks. The duration of each project is quoted according to its scope and may vary.

01

We design the model

Activities, cost drivers and cost objects, with ABC or TDABC depending on your reality.

02

We connect the data

We start with monthly exports from the ERP and the sources that already exist; the automatic connection comes later, if it makes sense.

03

We validate with your team

Each result is explained and traced to its source; nothing is a black box.

04

We decide with scenarios

We copy scenarios, change assumptions and compare results before acting.

In which solutions?

Where does CostCtrl come in?

Cost and profitability

The cost model by activity, product, client and channel, with scenarios to decide on prices and mix.

See the solution →

Finance operations and shared services

The cost of each internal service, to charge for it correctly and negotiate service level agreements with numbers.

See the solution →

Capacity and workloads

From measured time to TDABC cost drivers: what the capacity you use, and the capacity left over, really costs.

See the solution →

Do you know where you make money and where you lose it?

Let's talk for 30 minutes about your cost model.