About us
Practitioners, not just consultants
At EXYGE we have hands-on functional experience in practically every area we consult on: we approach problems from the point of view of someone who has had to run the operation. Since 2007 we have helped business groups, mid-sized companies, financial institutions and NGOs across the region solve their back-office problems and leave the solution running.
Find us online: #WeHelpYouWorkBetter
Our story
From the first projects to an ecosystem
2007
First projects under our original brand, ExcelenciaFinanciera.com.
2010
We soon saw that we did much more than finance, and renamed ourselves Excelencia y Gestión: EXYGE.
140+
Projects and services with regional groups, financial institutions and organizations in every industry, from the United States to Argentina and, through e-CGS, as far as Lebanon and Dubai.
2021
Our sister company e-CGS is born in Estonia: it standardizes methods, several of them born at EXYGE, designs courses for consultants and takes our experience to other parts of the world, helping consulting firms like ours.
2026
We evolve with the industry: we use AI with people at the center, supervised by experts and following the ICMCI's ethics and AI use standards. All our associate consultants are trained in ISO 20700.
Volunteering and pro bono
What we know how to do, also where there is no budget
We have always kept at least one volunteer commitment. These are the ones we have done and the ones we still do.
2013–2016
Labor statistics on a map
In two cooperation projects funded by the ILO with Costa Rica's Ministry of Labor, we saw that the Labor Relations Directorate needed to see its own data. At no cost, we built and updated its Tableau dashboards every month: daily service, conciliations and calls, by province and on a map of the country, at a time when this kind of analytics was still pioneering.
Since 2018
Automation for human rights
We have supported CEJIL, which defends human rights in the Americas, on projects since 2008. The most recent one digitized its Institutional Support area. In NGOs, donors fund building projects, not always maintaining them: since then we have done the maintenance and the new process apps they need at no cost.
Today
Red Iberoamericana de Consultores
EXYGE is a founder, and together with e-CGS we sponsor this educational foundation, which seeks to elevate management consulting in the region by aligning consultants with international standards: ethics, AI use, ISO 20700 and the CMC certification.
How are we organized?
A remote-first consulting firm, like the best in the world
Until 2019 we were a traditional consulting firm, with an office and a pyramid structure. Since 2020 we have worked remote-first: a network of associate consultants, all experts we trust, with whom we build the team to fit each client.
Agentic AI takes on the repetitive work, always supervised by experts, and each client's information is kept isolated and protected. To meet in person, we are at the INTUS Business Center.
Who leads?
Otto Acuña Naranjo, CMC
Founder and director of EXYGE. Industrial engineer with an MBA in human resources, internationally certified management consultant (CMC) and doubly certified: Six Sigma Black Belt (CSSBB, ASQ) and Lean Six Sigma GBS Advisor through Deutsche Post DHL's international training program.
Before founding EXYGE he was Performance Improvement Manager and Site Finance Manager at Deutsche Post DHL Global Business Services for the Americas, where he also led corporate reporting (140 organizational units in SAP) and process migrations to the GBS from Central America and the Caribbean. Earlier he led PwC InterAmericas' process improvement practice in Central America, with pioneering shared services projects since 2003.
- Past Chair of the CMC-Global Institute, the international arm of the global federation of consulting institutes (ICMCI), and previously its Professional Development Director.
- Official ISO 20700 instructor at the CMC-Global Institute, and author and instructor of its Ethics for Consultants course.
- Lead auditor of consulting institutes and member of the ICMCI Membership Growth Committee.
- Since 2025, International Associate of the Institute of Management Consultants USA (IMC USA).
Where do we work?
Our center is in the Americas. In shared services, we go further.
We work with business groups across Latin America and with the Hispanic business community in the U.S., including Puerto Rico. In the Gulf, West Asia and Africa we serve a niche where we have deep experience: shared services centers (SSC/GBS).
Our center
Central America, the Caribbean and the U.S. Hispanic business community: Florida, Puerto Rico and California.
All of Latin America
Projects in Mexico and South America.
Niche: shared services (SSC/GBS)
The Gulf and West Asia, and emerging markets in Africa: Morocco, Egypt, Nigeria, Kenya, Ghana and others.
Clients
Organizations that have trusted us
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