Legal

How we handle the personal data you give us on exyge.com. In effect since November 4, 2026.

The data controller is SERVINFOR, S.A., which operates the EXYGE brand (Excelencia y Gestión), located at Centro Empresarial INTUS, Curridabat, San José, Costa Rica. For any privacy matter, write to us at contact@exyge.com.

We process data in accordance with Costa Rica's Law 8968 on the Protection of Individuals with regard to the Processing of their Personal Data and its regulations. When the person is in the European Union, we also apply the principles of the General Data Protection Regulation (GDPR).

Data you give us. When you write to us by email or WhatsApp, book a conversation or ask us to send you an estimate from our calculators: name, email, company, position and, if you provide them, context details (for example, the number of suppliers, the processors you reconcile with or the ERP you use).

Figures you enter in the calculators. The accounts payable and revenue leakage calculators store the figures of each calculation (volumes, amounts, assumptions and results) to improve the service. If you don't send or print the estimate with your contact details, the calculation is stored anonymously, with no name, email or company.

Site usage data. We count visits and calculator use without personal data, and we use Google Analytics (through Google Site Kit) to understand in aggregate how the site is used. The site also uses the technical cookies it needs to work.

We do not ask for sensitive data and we do not process data of minors.

• Answering your inquiries and coordinating the meetings you book.
• Sending you the estimate you requested and, if you authorized it, contacting you to discuss it or show you a demo.
• Improving our tools and content with aggregate statistics.

The legal basis is your consent, which you give by ticking the authorization box or by writing to us. You can withdraw it at any time. We do not sell or rent your data, and we do not use it to send you mass advertising.

Only with the providers we need to run the site and that process the data on our behalf: web hosting (Hostinger), the email delivery service, the online calendar (SimplyMeet) and Google Analytics. If your inquiry relates to a service we provide together with our sister company e-Consulting Global Solutions OÜ (Estonia), we may share your contact details with it to assist you, with the same level of protection.

Some of these providers are outside Costa Rica. In those cases the transfer is made only for the purposes of this policy and with providers that offer adequate protection guarantees.

For as long as there is a relationship or conversation with you and, after that, for the time needed to meet legal obligations. Anonymous calculations and usage statistics are kept indefinitely because they don't identify anyone. If you ask us to delete your data, we remove it from our calculators and records.

You can ask us at any time for access to your data, its rectification or erasure, or object to its processing, and withdraw your consent. If you are in the European Union, you can also request portability or restriction of processing. Write to us at contact@exyge.com from the email address you contacted us with; we respond within the legal time limits.

If you believe we did not handle your request properly, you can contact Costa Rica's Agency for the Protection of Individuals' Data (PRODHAB) or, in the European Union, the data protection authority of your country.

We apply reasonable technical and organizational measures to protect your data: encrypted connections, restricted access to records and protection of the site against unauthorized access. No system is infallible; if an incident affecting your data occurred, we would inform you as required by law.

If we change this policy, we will publish the new version on this page with its effective date. Last updated: November 4, 2026.

This is a translation; the Spanish version prevails.