Ideas for improvement

Podcast and Video Content

The BackOffice Improvement Show [Spanish Version]
About the program

The Back-Office Improvement Show is a space created by e-Consulting Global Solutions OÜ from Estonia and will be broadcasted in English on a monthly basis starting Q1 2025.

EXYGE has been selected to collaborate with the Spanish version of this project. The program is not a copy of the English version, but has creative freedom to direct the show, with the same spirit of the original version but adapted to the needs and interests of Latin American companies. As we progress into the MENA region, an English version of the Spanish driven topics will be available.

Motivation to the Program:

Delve into the heart of every organization: the back-office. This fundamental area covers aspects on the improvement of operations in companies.

What we discussed:

From automation to best practices, from cost reduction programs to organizational culture management and transformation, and from strategic planning to improving business and employee performance.

We address a wide range of topics that drive added value and peak performance in the public, private and non-profit sectors, from a practical approach and drawing on the extensive experience of your hosts and guests.

Your Hosts:

With a combined experience spanning more than two decades in business consulting locally and internationally, hosts and guests offer a rich combination of methodological knowledge and on-the-ground experience.

Get involved with us:

Your feedback drives our content. Share your questions, thoughts or suggestions at podcast_eng@e-consulting.solutions. In addition, stay tuned for our upcoming initiative: the Consultant Development Academydesigned by e-CGS to usher in the next generation of consulting professionals.

Media Publications

Linkedin articles on business topics

Our Library

Building Organizational Resilience in a Fragmented Global Environment

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Digital transformation governance: Why should a CEO care about it?

Experimentation by itself and let alone without any direction might not be focalized enough and can waste resources

Shared Services Centers in Africa as a key strategy for local companies and multi-company groups

Article by Otto Acuna N. MBA, CMC, CSSBB 🇨🇷 🇪🇪 – Originally published in Linkedin on January 11th, 2023 Shared Services Centers (SSCs) are becoming increasingly popular in Africa as a way for organizations with multiple locations or groups with multiple companies to...

Let No One Be Left Behind… An Imperative for Digital Transformation

Article by Otto Acuna N. MBA, CMC, CSSBB 🇨🇷 🇪🇪 – Originally published in Linkedin on March 27, 2025 In today's landscape, digital transformation presents an unavoidable challenge for organizations. However, many companies fall into the trap of implementing isolated...

Strengthening Internal Consulting to Build National Capability Across the GCC

As organizations across the Gulf Cooperation Council (GCC) region continue to evolve in response to complex challenges and bold national visions, one trend is becoming increasingly prominent: the emergence and maturation of Internal Consulting Units (ICUs).

Purpose-Built Artificial Intelligence and its Real Results in Small and Medium Businesses

Lessons Learned: Focus on YOUR High-Value Use Cases Small and medium-sized companies (fewer than 500 people) are finding that purpose-built artificial intelligence (AI) applications – those aimed at specific problems – generate more immediate value than open...

Cost Reduction by 2025: A Key Competency for Business Resilience

We all hate cutting costs.... but it is essential for resilience and sustainability by Otto Acuña N - Managing Director - EXYGE Consulting - January 2025 The economic and business landscape in many regions of the World, including Latin America, the Caribbean and the...

A New Look at Business Strategy and Planning

A modernized approach from our perspective by Otto Acuña N - Managing Director - EXYGE Consulting - December 2024 2024 has been a year of great uncertainties and changes at the geopolitical, technological, and business levels which are making it difficult for...