We implement the licensed methodology of Effective Managers Inc. (Canada), focused on improving communication, effective delegation and accountability at senior and middle management levels. The objective is to optimize the way managers obtain results, promoting more effective leadership aligned with results.

Thanks to our linkage with the American Productivity and Quality Council (APQC), we can access a vast library of standards, technical notes and global best practices. In addition, we can supply international benchmarking in various industries, ensuring that your organization compares and learnes with the highest performance standards available.

With a lenghty experience in the design and implementation of Shared Services Centers (SSC) for local groups or multinational companies, we cover the full spectrum of services around SSCs: from the initial analysis and business case, the structural design of the SSC organization, processes and blueprint for migration to the execution of the migration project, the negotiation of SLAs with BUs or the post-live operational improvement and stabilization initiatives, we cover it all.

We have our own methodology that integrates the best practices and current trends to lead complex organizational transformations. Our approach allows us to redesign organizational structures to adapt to new strategies, processes and tools, ensuring that organizations are aligned with business objectives and prepared to face the challenges of the changing environment.

We recognize that organizational transformation is not complete without a cultural evolution that drives change. We use proven methodologies, such as the Competing Values ​​Framework (CVF) and its measurement tool OCAI (Organizational Culture Assessment Instrument), which link organizational effectiveness with the “personality” traits of organizations. These tools allow us to diagnose the existing culture and chart a path toward a digital and innovation culture that accompanies and enhances the technological and operational transformation of our clients.

We specialize in turning high-level strategy into concrete, tangible actions. Our methodology facilitates the practical implementation of strategy, transforming critical objectives into operational tasks, projects and initiatives, achieving measurable results aligned with business goals.

We are strategic partners of Kissflow, Caspio and Netoloji, leading process automation platforms designed for:

• Automate workflows and operational processes, reducing time and manual errors.
• Manage data efficiently, centralizing key information.
• Develop custom applications with LowCode/NoCode approaches, eliminating the need for advanced programming knowledge.
• Extend the capabilities of the current ERP, adding functionalities such as electronic signature, approvals, fluid integration between modules, flow monitoring and pending control in “end-to-end” processes, minimizing double typing and other bottlenecks.
• Transfer knowledge to the client, ensuring autonomy to expand and optimize automation initiatives without depending on the consultant.

These solutions offer organizations the ability to adopt more agile and scalable digital processes, maximizing operational efficiency. Each platform has unique features that make them appropriate for different use cases and needs; our experts work with clients to select the most suitable tool for their particular needs. Our experience ensures a successful implementation and a practical approach to effective digital transformation.

Learn more about Kissflow, Caspio and Netoloji

Process mining technology takes operational improvement to a new level, providing accurate, data-driven insight into organizational processes. Through our partnership with APROMORE, a leader in the field of process mining, we offer organizations:

• In-depth analysis of data from ERP, CRM, WMS and Core Banking systems.
• Identification of inefficiencies, bottlenecks and opportunities for improvement in critical processes.
• Creation of digital twins for process optimization or simulation applications, anticipating the effect of expected changes.
• Monitoring compliance with established SLAs, facilitating control in banking applications, shared service centers and other contexts where adherence to operational parameters or tolerances within policies is crucial.

This solution is especially powerful for organizations that handle large volumes of data, optimizing operations in backoffice areas, shared service centers, and corporate services, in use cases for operational risk, compliance, and SLA management. The integration of process mining not only enables a significant improvement in operational efficiency, but also drives a data-driven strategic transformation, essential to maintaining competitiveness and agility in today’s market.

Learn more about Apromore Process Mining

At EXYGE, we transform e-learning into a strategic asset for sectors such as finance, pharmaceutical and regulation. Our LMS solutions allow:

• Convert regulatory content and technical training into effective digital assets.
• Deploy platforms with control and traceability for international certifications such as ISO or BASC.
• Access a catalogs of courses, complementing internal content.

These tools not only guarantee regulatory compliance, but also optimize the delivery, control and measurement of training, ensuring effective training aligned with the strategic objectives of the organization.

Learn more about our LMS solutions

Baumate is an advanced hyper-automation platform that enables the orchestration and synchronization of diverse technologies to automate complex processes from start to finish. By integrating capabilities such as OCR (Optical Character Recognition), BPM (Business Process Management), RPA (Robotic Process Automation) and artificial intelligence, Bautomate offers a comprehensive solution to transform critical and highly complex operations.

This platform is especially useful in high-volume, high-transactional environments, such as banking processes, shared service centers, and corporate areas that manage complex operations for business groups. Its notable capabilities include:

• End-to-end process automation and analysis, from data capture using OCR to integration with ERP systems and other platforms.
• Dynamic management of workflows with BPM to ensure operational efficiency and compliance with internal policies and SLAs.
• Advanced RPA for the execution of repetitive tasks, allowing fluid interaction between different systems and modules.
• Artificial Intelligence and Machine Learning, which provide automated decision making, predictive analysis and anomaly detection in critical processes.

By using Bautomate, EXYGE provides organizations with a unified and automated view of their operations, optimizing time, reducing costs and ensuring accuracy and efficiency in the execution of complex processes. The solution not only solves current operational challenges, but also drives sustainable digital transformation.

Learn more about Baumate